Frequently asked questions
Which product you should buy is entirely up to you. There is no right or wrong answer for this question. All of our cards and breaks products are from well respected reputable institutions.
Yes, there are shipping charges associated with sending you your cards. The price will depend upon the total value in the package as it affects our insurance coverage along with the weight of the package. 95% of our packages ship for between $15-$40. Expedited shipping is also available for an additional fee. Our shipping charges are simply there to capture our costs of packing, shipping, and insuring your cards.
We ship your products usually within 1-2 business days of having cleared money from you if the items are in stock. Wire transfers received after 12 noon CDT will be deemed to have been received the next business day. Your product would then typically take 1-7 days to get to you.
We send your cards using the carrier of our choice. In all cases, it will be sent insured and with signature required. Should anything happen while your package is in transit to you it will be covered by our insurance policy. However, we will not accept responsibility, nor will the shipment be covered by insurance if you have left instructions with any carriers or delivery service to leave parcels un-attended for you without the need for a signature. In addition, if you have given the carrier instructions to leave your package with someone else such as a building manager, neighbor, or use a third party mailing address or drop-off location such as Mail Boxes etc., The UPS Store, etc., YOUR PACKAGE WILL NOT BE COVERED. When we ship to you, if metals are lost or damaged in transit, it is our responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion. You will need to sign for the package when it arrives. For large quantities, we will discuss other methods, such as armored vehicle delivery.
We accept cashiers checks, wire transfers, personal checks, and cash. We do not accept cash in excess of $10,000. Cashier checks and personal checks can be dropped off at our storefront, mailed to us, or direct deposited into our customer dedicated incoming payment bank account. Click here for our mailing address. We highly recommend wire transfers for orders greater than $10,000 as there will no holding period. Orders using cashiers checks or personal checks will be held by us until the check clears the banking system, which ranges from 3-17 days. For wiring instructions, please call us on 847-410-7321 . We highly recommend wire transfers.
If you’ve purchased into a Group Break, you can expect to receive the cards that relate to the team that you purchased. For example, if you bought the Miami Dolphins, you will receive the cards that have a Miami Dolphins logo on them.
Please reach out to [email protected] as we track your card across every step of its journey using industry-leading cameras from when it’s pulled from the pack until when it gets loaded on the delivery truck.
We are unaware of the contents in the boxes or cases so it is possible for you to not get a hit. This is part of group breaks and needs to be taken into consideration when purchasing a break spot. If you do not hit a card in the break our fulfillment team will include a stack of base cards or a pack into your package.
It depends on the product. Please check the description of each listing and/or ask the breaker via chat if we’re shipping the base cards for that particular product. For example, in a box of 2023 Prizm Football Hobby, we do not ship out the veteran base cards. Why do we do this? Because these cards are extremely overprinted and considered worthless by the collecting community.
There are some cards that have multiple players/teams on them. This can become tricky in a group break where everyone is assigned a different team. We put all customers eligible for the card in random.org and whoever comes out victorious is assigned the card. You get assigned a randomization spot for every player you own on the card. For example, if there’s a card with 5 players on it and you own 4 of them you will have an 80% chance to win the card.
Any collegiate cards pulled will be assigned to their current team. If the player is a free agent it is assigned to the last team they were on. If the player is retired it is assigned to the team they spent the majority of their career with. If the player has never been on an NFL team it will be randomed to all people in the break.
This is subjective from product to product but the following is a base guideline: Any patch, auto, key rookie, numbered cards, case hits, short print inserts.
We’re here to help! If you believe there’s an issue with your order, pleasecontact us @inforjbreaks.com
United States orders are shipped using USPS, UPS, and FedEx. Orders should be received within 3-5 days after your order has been processed by our shipping experts.
